Levels passed

paj · July 2023

Why isn't the game recording the number of levels I've passed

kiara_wael · July 2023

Hi and Welcome to the King Community

Sorry this has happened to you but there are a few reasons that can cause this and unfortunately all you can do is replay the level again. please see post below for complete information

https://community.king.com/en/blog/kb/articles/525-i-passed-a-level-why-didnt-it-move-me-forward

paj · July 2023

My game is moving to the next level when passed but it not recording the number of levels passed

christinewupp · July 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2715513#Comment_2715513

Hi there. It isn't quite clear what you mean in that case. Are you referring to one of the competitions or events? Which one?

paj · July 2023

I'm passing levels but they are not all registering on the weekly contest. 8 have not registered so far and just started playing again and 3 more levels passed not registering. Part of the fun is trying to pass the most levels each week

christinewupp · July 2023

Is there a bug in this week's weekly contest? I am currently playing against players none of whom have scored at all, whcih is very strange and has never happened before.

What paj is describing also shows that there is a problem with this event. Please could someone look into this @QueenB

QueenB · July 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2715907#Comment_2715907

https://community.king.com/en/candy-crush-saga/discussion/comment/2715931#Comment_2715931

Thank you both for bringing this up to our attention.

Let me pass this on to the studio and ask for support on this 👍

QueenB · July 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2715907#Comment_2715907

Me again 😁

Could you please share a screenshot of your weekly contest pop up that you get so we can take a closer look?

Thanks!

QueenB · July 2023

https://community.king.com/en/candy-crush-saga/discussion/comment/2715931#Comment_2715931

Yes, there is a bug!

It seems that your weekly contest match is based on the previous week's progress. If it shows 0 it means that the players has not played or passes levels yet.

It should be solved by the next release 😉