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Good afternoon. Have you tried to get the latest update for the app. I have also had to start over on another program but that worked. Also have you saved your progress in the game. Have a nice,happy,and peaceful rest of day.
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find complete information HERE