I cannot contact the store

immzdeb

I can’t contact the store. I play Candy Crush. I get a continuous circle saying I’m not connected to the internet, but I am connected to the internet. Everything else on my iPad is working except for this one app. I have powered it off several times with no luck. Please help.

kiara_wael

Hi and welcome to the King Community

Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

You will find complete information HERE