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⛔ What happened to all King games on facebook? Issue FIXED!

Sweetie3
Sweetie3 Posts: 36

Level 3

edited July 2023 in Support

what happened to all King games on facebook?

Best Answers

  • kiara_wael
    kiara_wael Posts: 156,849
    edited July 2023 Answer ✓

    Hi and Welcome to the King Community

    Thank you for the feedback. This issues has been reported

  • kiara_wael
    kiara_wael Posts: 156,849
    edited July 2023 Answer ✓

    Hi and Welcome to the King Community

    Thank you for the feedback. This issues has been reported

  • kiara_wael
    kiara_wael Posts: 156,849
    edited July 2023 Answer ✓

    Hi and Welcome to the King Community

    Sorry for the inconvenience and Thank you for the feedback. This issues has been reported Here.

    If you are playing on a Windows PC, you can also play via the Windows app instead of Download it from Microsoft Store HERE,

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Answers

  • Elizabeth_Fisher
    Elizabeth_Fisher Posts: 3

    Level 1

    edited July 2023

    I had to use the link on the Candy Crush page to get into the game. How do I get it back into my shortcuts on my home page?

  • Freddy_
    Freddy_ Posts: 68,477
    edited July 2023

    @Elizabeth_Fisher Hi and welcome, If i remember correctly go to FB shortcuts and edit and type in candy crush saga and think you can then add back to your shortcuts. Not 100% on this but as this is a FB shortcut you would need to ask there support

    Thank you

  • Werner_Cichy
    Werner_Cichy Posts: 30,078
    edited July 2023

    If you want to play via Facebook, go to games on Facebook or enter Candy Crush Saga in the search (magnifying glass).

  • wykoon
    wykoon Posts: 12,717
    edited July 2023

    Hi there @Elizabeth_Fisher and good day to you.

    To get back the Candy Crush game into the shortcuts, please select the edit icon under your shortcut tab in your homepage as per image below.

    After that scroll down and look for Candy Crush Saga and select "Pin on Top" as per image below.

    Your Candy Crush Saga will now appear at the top in your Shortcuts.

    Please let me know if the above steps help and if you still need help with other issues in the game.

    Thank you 🙂

  • janekclayton
    janekclayton Posts: 12

    Level 2

    edited July 2023

    I've had the Candy Crush shortcut on facebook for years but its disappeared and now its gone. It doesn't show up under the edit either. I have to go to Google and type play Candy Crush on Facebook and click from there. I need an alternative way to get it back since your edit suggestion doesn't work since its no longer there.

  • janekclayton
    janekclayton Posts: 12

    Level 2

    edited July 2023

    Still waiting for an answer to how to get the Candy Crush Saga Icon back on my shortcuts. I tried the edit button but candy crush is not listed. Its not listed under games either. Not sure why.

  • Crazy Cat Lad
    Crazy Cat Lad Posts: 14,124
    edited July 2023

    Hi @janekclayton !

    The game shortcuts and all settings on your Facebook are provided and managed by Facebook.

    If you miss any games or have any issues with the set up on your Facebook page, please contact Facebook Support directly for help.

  • Robert_Smith_2_2
    Robert_Smith_2_2 Posts: 2

    Level 1

    edited July 2023

    What I did was load Candy Crush Saga from my play now page on fb and clicked the "like" box once my game loaded, and it reappeared in my shortcuts.

  • hopefulone
    hopefulone Posts: 35

    Level 3

    I have a few king games in my shortcut menu on facebook and the links do not come up this morning. I have restarted but it made no difference. Can you fix this thanks.

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