Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
what happened to all King games on facebook?
Hi and Welcome to the King Community
Sorry for the inconvenience and Thank you for the feedback. This issues has been reported Here.
If you are playing on a Windows PC, you can also play via the Windows app instead of Download it from Microsoft Store HERE,
Thank you for the feedback. This issues has been reported
I have lost Candy Crush from Facebook but still have it on Windows 10. I uninstalled it as suggested but cannot reinstall it on Facebook. Why has it disappeared from Facebook?
Add to favorites
Hello Sheri @Sheri_L_Hougen🤗 Hearty Welcome to our lovely King Community!
The issue was resolved few hours ago and the games are working normally on Facebook. If you are still experiencing the issue, I would suggest to log-out and Log-in to Facebook.
Keep crushing and have a wonderful rest of the weekend🍫🍫
In such case you can definitely claim refund😊
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email, or click the link below:
Thank you.
I purchased the Saturday Sale pkg just before I knew of the crash. Now that it’s back up, my purchase is gone. I used it for about 10 mins. Can I get the time back or a credit for the cost of the purchase?
Welcome to the King Community 🥰
No, the game has not been removed from the Facebook platform, we missed the game on the Facebook platform for a while due to a temporary glitch but the issue has already been resolved.
You can now enjoy the game on the Facebook platform😊
Many of us faced such error due to temporary issue but currently the issue is resolved. Now you can enjoy the game without any problem on Facebook platform. Also, you can install the Windows app and play the game if your laptop is running Windows 10 or 11.
Mine is back
How do we get the Candy Crush Saga and other Candy Crush games back on Facebook, on a laptop computer
king games seem to have been deleted from face book w/o any warning
Please feel free post in new thread since this from 2021
Thank you
It let me log in to your link but it won't let me save any of my progress for the game.
I too have lost Candy Crush. Clicking on Edit doesn't work as when I search Candy Crush Saga is not listed. Someone referred to the "play now" page on FB - but I don't see/know where that is located. I see Play Games but, again, CCS is not listed.
Thanks, Kiara, for trying to help, but that link "Known Issues" goes nowhere, unfortunately...
Squirrelwife
link in this thread about known issue is not working: https://community.king.com/en/blog/kb/articles/2342-known-issue-facebook-outage
Article not found.
same on my pc
I'm not able to play Candy Crush Saga on my Laptop anymore. It started last night and into this morning. It was both laptop and my Android. I am finally able to play on my cell phone but my laptop still says this error:
This content isn't available right now
When this happens, it's usually because the owner only shared it with a small group of people, changed who can see it or it's been deleted.
Help!!
The link to the "reported issue" doesn't work.
New here? Sign in or create an account to join the fun.
I had to use the link on the Candy Crush page to get into the game. How do I get it back into my shortcuts on my home page?
@Elizabeth_Fisher Hi and welcome, If i remember correctly go to FB shortcuts and edit and type in candy crush saga and think you can then add back to your shortcuts. Not 100% on this but as this is a FB shortcut you would need to ask there support
If you want to play via Facebook, go to games on Facebook or enter Candy Crush Saga in the search (magnifying glass).
Hi there @Elizabeth_Fisher and good day to you.
To get back the Candy Crush game into the shortcuts, please select the edit icon under your shortcut tab in your homepage as per image below.
After that scroll down and look for Candy Crush Saga and select "Pin on Top" as per image below.
Your Candy Crush Saga will now appear at the top in your Shortcuts.
Please let me know if the above steps help and if you still need help with other issues in the game.
Thank you 🙂
I've had the Candy Crush shortcut on facebook for years but its disappeared and now its gone. It doesn't show up under the edit either. I have to go to Google and type play Candy Crush on Facebook and click from there. I need an alternative way to get it back since your edit suggestion doesn't work since its no longer there.
Still waiting for an answer to how to get the Candy Crush Saga Icon back on my shortcuts. I tried the edit button but candy crush is not listed. Its not listed under games either. Not sure why.
Hi @janekclayton !
The game shortcuts and all settings on your Facebook are provided and managed by Facebook.
If you miss any games or have any issues with the set up on your Facebook page, please contact Facebook Support directly for help.
What I did was load Candy Crush Saga from my play now page on fb and clicked the "like" box once my game loaded, and it reappeared in my shortcuts.
Thanks so much for this!
I have a few king games in my shortcut menu on facebook and the links do not come up this morning. I have restarted but it made no difference. Can you fix this thanks.
Bij mij hetzelfde. Geen idee hoe ik het weer voor elkaar krijg? Kan iemand helpen?
I think it happened to all of us... Says they've been removed or deleted! I want my money back for my purchases yesterday!!! This is so wrong!!!
It still shows the name. IDK if it is saving your progress, as I have 2 accounts connected to the same Facebook, but have been stuck on Level 1305. It won't show my PFP
I logged on to my Facebook account where I have been playing Candy Crush and Pet Rescue for years and there are not there. What is going on? What happened to them??
Mines is loading my PFP. IDK if it saves as I am stuck on Level 1305. It still shows my name.
What is PFP?? I bring facebook up on my laptop and then my games show in my favorites. Now it is gone from there and from "All Games" when I search for it.
PFP is Profile Picture
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
This is happening a lot. Anyone else?
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Boa noite! Gostaria de mostrar minha insatisfação com o jogo Candy Crush. Passei dois dias sem entrar para pegar um Super Brigadeiro no final de semana que estou viajando. Hj, dia 05 de dezembro, consegui pegar ele, porém o jogo fechou de forma repentina, ganhei um brinde por isso, porém perdi o Super Brigadeiro. Gostaria…
Man kann die Animation von der Pralinenschachtel nicht schließen und muss immer das Spiel neu starten.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…