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I keep winning gold bars but nothing happens when I click on CLAIM.

ladybug1234

I keep winning gold bars but nothing happens when I click on CLAIM. This is going on for 6 months

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ladybug1234

I use tablet .I contacted them and received a reply that someone will get back to me. Thank you.

PummyRaj

Hello @ladybug1234🤗 Hearty Welcome to our lovely King Community!

I am sorry to hear that you are not receiving the Gold Bars you won in the event😕

Is it happening in Candy Crush Saga game or some other game? Usually, when we do not receive the rewards, we will have to report to the King Customer Support team, as only they can help with this issue.

Did you try to contact them? Which device are you using to play the game?

Please reply back by typing in the blank box given below to my comment.

Hope to talk to you soon. Have a great rest of the day🍫🍫