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Cannot connect on all devices
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Hello @buccigirl 🤗 Hearty Welcome to our sweet Candy King Community!
I am sorry to hear that you are having connection issue with your game!!
Few questions, please!! Are you playing Candy Crush Saga or some other game(s)? Which devices are you using to play the game? When did the issue start?
Can you explain when you are experiencing this connection issue? While logging into the game(s)? Or while collecting prizes from events? Can you post few screenshots of the issue and any pop-ups you see?
To reply back, simply type in the blank box given below to my comment. And to post a screenshot, tap on the 2nd icon located in the bottom left corner of the comment box.
Talk to you soon. Have a great rest of the day🍫🍫
