Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Help says not connected to internet but i am android phone
Hello @laflaf🤗 Hearty Welcome to our sweet Candy King Community!
To answer your main question, the King team has disabled the games on King.com platform. Hence, it is not possible to play there!!
But, if you have an account in through Facebook, you can play the Browser version on a computer. Also, if you have a computer that has Windows 10 or 11, you can download the App through Microsoft store and play it there!
Like my friend Kiara mentioned, the "no connection" could be result of many things including a bug in the App!! If that is the case, the only remedy is to uninstall the App and reinstall it!! But, the downside to this action is, you will lose all your boosters!!
Please try other options - playing on your laptop either through Facebook browser version OR the App version. And, see how it goes!
Please post back and let us know if you have any further questions!
Thank you for joining the Community and have a great rest of the day🍫🍫
As i am now getting a message that i am not connected i cannot log out - i have done a force quit and restarted my phone but no difference
Already tried it
Hi and welcome to the King Community
Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find more details HERE.
New here? Sign in or create an account to join the fun.
i have had an old Facebook account created about 2023 and i even have my old ID 780833290285072 and i can't access it anymore☹️
I'm getting a new laptop and want to do a clean install of my games. If I do that, will I keep my progress in the games?
I have been having for several days with the Chocolate Box blocking my Candy Crush Game. It works for a couple of games and then freezes or it freezes as soon as I access the game. Do you know when this issue will be fixed? Is there anything I can do to fix it? It really is annoying.
Everytime I open the game it gets stuck on this screen. It doesn't show an "X" to close the screen, and the "change task" doesn't do anything either. Any ideas? I've restarted my phone, force stopped the app, still nothing. The only thing I haven't done is uninstall and reinstall.
How ex pllain
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
