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Help says not connected to internet but i am android phone
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Hello @laflaf🤗 Hearty Welcome to our sweet Candy King Community!
To answer your main question, the King team has disabled the games on King.com platform. Hence, it is not possible to play there!!
But, if you have an account in through Facebook, you can play the Browser version on a computer. Also, if you have a computer that has Windows 10 or 11, you can download the App through Microsoft store and play it there!
Like my friend Kiara mentioned, the "no connection" could be result of many things including a bug in the App!! If that is the case, the only remedy is to uninstall the App and reinstall it!! But, the downside to this action is, you will lose all your boosters!!
Please try other options - playing on your laptop either through Facebook browser version OR the App version. And, see how it goes!
Please post back and let us know if you have any further questions!
Thank you for joining the Community and have a great rest of the day🍫🍫
As i am now getting a message that i am not connected i cannot log out - i have done a force quit and restarted my phone but no difference
Already tried it
Hi and welcome to the King Community
Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
You will find more details HERE.
