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I purchased the $9.99 package but never received it. Money was removed from my account but still didn't receive my purchase package.
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Hello @MzMarloπ€ Hearty Welcome to our sweet Candy Community!
I am very sorry to know that you did not receive your purchased itemsπ
Since you are using an Android device, please click on THIS Link and scroll down till you see "Android" and follow the steps provided there.
If you need further assistance, please reply back by typing in the blank box given below to my comment.
Hope everything goes well and you will receive your purchased items soonπ€