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I have no ads in the game since the beginning. Is there a chance to change it?
Hello @BeaZet🤗 Hearty Welcome to our sweet King Community!
Ads in the games are still in testing. When a feature is in testing, those tests usually sent to various groups of players for certain periods of time. When that period is over, those tests will be moved to different groups of players. When the players are moved, they might go back to a group where they will receive the Ads again, or not at all! Because, these tests vary and groups too vary. The game studios won't know which players fall into which groups! Hence, we, as players do not know either!
So, as players, only thing we ca do is keep our game Apps up to date and keep enough free space on our devices to receive any and all promotional features.
Hope this helps to understand! Please let me know if you have further questions. To reply back, you can simply type in the blank box given below to my comment.
Thank you for joining our Community! Have a great rest of the day🍫🍫
Welcome to the King Community.🥰
The ad video feature belongs to the test group and the feature is randomly assigned to some players as a test, meaning that not everyone will find this feature in their game.
We would be happy if have this feature to your game, but the distribution is completely random and cannot be modified for a specific player😌
This feature has been rolled out to different players for a certain period of time so I believe you will find this feature in your game in the near future🤗
Please keep the game app always updated and keep playing the game😊
Have a Good Day!
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