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Why didn’t I receive my in game purchase

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BadBitzh_Z
BadBitzh_Z Posts: 29 Level 2

I just attempted to buy the $1.99 Daily Deal. Instead, my card was charged $5.99 and I never received my gold bars, lives or any of the candy powerups. What do I do? I used to love Candy Crush but anymore the app malfunctions or I have to “pay to play”.

Answers

  • kiara_wael
    kiara_wael Posts: 145,128 Candy Moderator
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    Hi and welcome to the King Community

    Sorry to hear that you have not received the items that were purchased!.King Community does not deal with the Purchase issues as the query includes your personal details!

    For the purchase that you didn't receive and how to get that refunded or compensated Please check Here

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