My Facebook got hacked

pamelaschlodder

My Facebook got hacked and had to create a new account. I lost all my progress in candy crush. I was around 2800 level now back to level 15. I’m not going to play if I have to start over. Can you get me back my progress. Pamela Schlodder

they changed the email on the Facebook account.

kiara_wael

Hi and Welcome to the King Community

Please email Player Support directly from the game on mobile.

First make sure the game is connected to Facebook or a King account so the game can be restored on an account.

Then go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send an email. Don't forget to mention what level you were on! 

You can also email them from here:

Contact us

https://soporto.king.com/contact