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Connection issue

style66
style66 Posts: 15

Level 2

Still can’t connect to my progress or App Store. Claims internet connection error. Not fun anymore if I can’t connect and get boosters. It’s been three days now and wondering when this will be corrected or I have to quite playing

Answers

  • kiara_wael
    kiara_wael Posts: 155,920

    Hi and welcome to the King Community

    Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

    Please Check app update - Log out game - Restart Device - Open game and Log in.

    If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!

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