Lost my candy

anwarrrrr

Hey ther : my name anwar and my email is : …@hotmail.com I am at level more than 7300 I was connect it with my Facebook and was happy , but I lost my Facebook for ever for a reason I don’t know why, can you help me to Restore my game though I own Facebook …@gmail.com ..please

thanks

anwarrrrr

Help me please

Sukanta_Biswas

Hi @anwarrrrr Welcome to the King Community 🥰

We will certainly help you but please edit your post and delete the emails😊I will be back here soon.

anwarrrrr

I did …Help me please

Sukanta_Biswas

https://community.king.com/en/candy-crush-saga/discussion/comment/2768342#Comment_2768342

Since you have already created a Facebook or Kingdom account, log into the game with the new account. To do this your game will start from the beginning i.e. level 1 and then you can manually restore the game progress by contacting player support.

Go to Game start menu - Game Setting ⚙- Help Centre ❓- My Game Progress - Choose a Tropic - Contact us and send them an email.

Moreover, you can directly contact our player support by following the link below.

https://soporto.king.com/contact

Please remember to choose 'I lost my progress' as the subtopic and also mention what level you were on so Player Support can restore the game right away.

Thank you.