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Why does it keep telling me that I can't ask friends for live because of the issue
Hello Leslie @jonesleslie44🤗 Hearty Welcome to our sweet King Community!
I am joining the discussion as we would like to receive more information about the issue you are experiencing.
1) You said "Connection Issue" --> Are you experiencing it while logging in OR only when asking for lives?
2) Are you seeing a pop-up when it says "connection issue"? If so, can you post a screenshot of that pop-up?
3) How are other events/features in your game? Are they working fine without any issue?
Please reply back by typing in the blank box given below to my comment. And, to post the screenshot, tap on 2nd icon located in the bottom left corner of the open comment box.
Hope to talk to you soon & have a great rest of the day🍫🍫
Welcome to the King Community 🥰
We are sorry for your problem and I would like a screenshot of the problem from you to be absolutely sure about your problem.
Also, did you try to get the solution by logging out and logging into the game?
We look forward to your reply and have a nice day.
Thank you.
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