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Listen up I ask for receipts of every purchase that you've charged my credit card and I want to see them email to me that's the law
You need to ask Google Pay or Apple or whoever you have stored your credit card details with and who deals with all your purchases, Candy Crush and otherwise. You really need to know who has access to your credit card details, where it is stored and what the safeguards are for spending money via Apps. This is not within individual apps so it is not King who would send you a receipt. I get mine from Apple, via email, without fail or asking for it.
Hello @savage64🤗 Hearty Welcome to our sweet King Community!
At present, you are in King Community! This Community does not deal Purchase issues because the queries includes sensitive personal details.
Please contact King Customer Support Team and send a request to them.
1) If you are playing on Facebook - Browser version -- please click on this link --> https://soporto.king.com/contact;
2) If you are on mobile device --> Click on the Cog Wheel to go to Settings -- then, click on the ? icon -- then, scroll down to "Purchases" and select an option that is suitable for your query -- then send your complaint.
If you need further assistance, please post back by typing in the blank box given below to my comment.
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
