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Connection issues

burberry
burberry Posts: 2

Level 1
edited September 2023 in Support

Why am I having a issue with connecting keep saying that I have a connection

Screenshot_20230831-212129.png
Screenshot_20230901-000111.png


Answers

  • kiara_wael
    kiara_wael Posts: 157,019

    Hi and welcome to the King Community

    Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

    Please Check app update - Log out game - Restart Device - Open game and Log in.

    If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!

  • Jesperkatt
    Jesperkatt Posts: 15

    Level 2

    My game is trying to connect to App Store. I am not able to find a solution. Your suggestions are not helping. I am not able to find your chooses in my Settings.

    I am connected and today I Just finished 11 or 12 boards.

    Your FAQ is not helpful.

    Please. I am gjetting mad about this. I also play on PC and the same problem occurs.

  • Jesperkatt
    Jesperkatt Posts: 15

    Level 2
    https://community.king.com/en/candy-crush-saga/discussion/comment/2824975#Comment_2824975

    Besides I am not able to spend my 71 pieces of gold.

Hey! Would you like to give us your opinion?

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