Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello @eace2566 and welcome
Which device do you use to play Soda?
If you play on Windows computer, please make sure the latest Visual Studio Redistributables available for Windows is installed. Check out the steps here
Additionally check for Windows updates and game app updates in Microsoft Store. Make sure you're device has at least 2 GB of free storage.
Read the guidelines here