Purchase Issue on Candy Crush Saga

konarc

I am not able to purchase anything for the last one week in Candy Vrush Saga. I have reinstalled the game, checked my internet connection but nothing has helped. I am on Samsung S23 Ultra, ligged in wirh my FB account. Pls help. Below are the screenshots.

kiara_wael

Hi and welcome to the King Community

Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!