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Do you have a question or need help with your game? Ask the Community.
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CONTACT US
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Hello @WSAVED🤗 Hearty Welcome to our sweet King Community!
I just checked and that "Contact Us" tab takes us to regular "support" link --> https://soporto.king.com/contact. So, it should work👍️
Are you asking because you have received an automated email for your numerous complaints??
If so, the automated email is an acknowledgement from King to let us know that they received our complaint. But, instead of sending multiple complaints, we have to wait for 3 days (minimum), and if you did not hear from an actual agent, send a reply to that automated email to let the Support team know that you are still waiting to be helped.
Hope this clarifies! Please post back and let me know if you need further assistance.
Thank you for joining our Community and have a great rest of the day
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I find it better to use the in game contact us method, through settings and the ?. That way they automatically know who you are as they have your player ID. I always get an automated email straight away, and recently I also got a proper reply and a compensatory reward for my complaint within minutes. It might depend on what your complaint is though. Mine was about a glitch in a level that obviously a lot of others had complained about already.
