CONTACT US

WSAVED

Has anyone used "contact us" on here and had any success with it?

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/418902/contact-us

Hello @WSAVED🤗 Hearty Welcome to our sweet King Community!

I just checked and that "Contact Us" tab takes us to regular "support" link --> https://soporto.king.com/contact. So, it should work👍️

Are you asking because you have received an automated email for your numerous complaints??

If so, the automated email is an acknowledgement from King to let us know that they received our complaint. But, instead of sending multiple complaints, we have to wait for 3 days (minimum), and if you did not hear from an actual agent, send a reply to that automated email to let the Support team know that you are still waiting to be helped.

Hope this clarifies! Please post back and let me know if you need further assistance.

Thank you for joining our Community and have a great rest of the day

Arrowflinger

Yes I've used "the contact us" link when i won some boosters that i wasn't given. After contacting King support using the link I had my boosters about 20 minutes later.

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/418902/contact-us

I find it better to use the in game contact us method, through settings and the ?. That way they automatically know who you are as they have your player ID. I always get an automated email straight away, and recently I also got a proper reply and a compensatory reward for my complaint within minutes. It might depend on what your complaint is though. Mine was about a glitch in a level that obviously a lot of others had complained about already.

CarliA

It's good to know that at least one person over at King is paying attention!

neha1411

Hello sir I will complete 3000 levels but my levels not save. Please help me, return my levels above email address