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I have been playing candy crush for years now..but for last few months it's not connecting to networ

NJJaiswal
NJJaiswal Posts: 4

Level 1


I have been playing candy crush for years now..but for last few months it's not connecting to network even when my phone is connected to wifi or mobile data. I posted a feedback for the same in the app. But it's still the same. Please provide a solution for this as I'm not getting any rewards. I don't know. I'm currently on level 10034 but thinking of uninstalling the app as I'm stuck in the same level for weeks.

Answers

  • kiara_wael
    kiara_wael Posts: 158,038

    Hi and welcome to the King Community

    Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

    Please Check app update - Log out game - Restart Device - Open game and Log in.

    You will find complete information HERE

  • kiara_wael
    kiara_wael Posts: 158,038

    Hi and welcome to the King Community

    Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

    Please Check app update - Log out game - Restart Device - Open game and Log in.

    You will find complete information HERE

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