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New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Why is candy crush unable to connect to App Store?
Answers
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Hello @Stormss🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you are having issue with connecting to the App Store in your game!! Not sure why some players experience this issue, but, we are advised to contact the King Player Support team to resolve it.
So, please send a complaint to the Player Support and they will be able to help you to fix this issue --> https://soporto.king.com/contact
** Please let me know if you need help with filling out the form!
Once you send your complaint, you will receive an automated message as an acknowledgement! Please wait for at least 3 days to hear back from a real agent. If you didn't, send a reply to that automated email itself and inform them that you are still waiting to be helped! Sometimes, it will take a while for the issue(s) to be resolved. But, do not give-up and stay on it.
NOTE: Please do not send more than one complaint, as it will only delay the process.
If you have further questions, simply type in the blank box given below to my comment.
Hope the issue will be resolved soon and you will have fun in your game again🍫🍫
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