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Can't shop using my gold bars
If u get the answer cn u share
I also can't connect to shop and I can't use my bars
Then I guess you have an error in your game account which can only be resolved by contacting player support. I have given below the link and steps to contact player support directly.
Please remember to choose tropic 'Bugs or Technical Issues' for a swift reply and quick solution!
Thank you.
I am only getting app store challenges and there is no message i am getting after trying to log out or in
Are you getting an error message like below while logging out or logging into the game?
Also, are you getting the app store issue only or are you getting some other issue as well?
We look forward to your reply and have a nice day.
Tried logging out but still no change when i press shop it will continue processing without finishing it has been happening for the past 6mth
Hi and welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in.
If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…