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I lost 10 gold bars when the game froze earlier. Can I get them back?
Hello @chiett🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear that you lost your Gold bars because your game froze!
You can certainly get them back by reporting to the King Player Support team. Here is the link to contact them from computer --> https://soporto.king.com/contact
NOTE: The initial response you will receive will be automated as it is just an acknowledgement from King! Please wait for 3 to 5 days to hear back from a real agent. It will depend on how busy they are!!
If you are playing on a mobile device or the App version on a computer, you can send your complaint directly from your game.
If you need further assistance, simply post back by typing in the blank box given below to my comment.
Thank you for joining our Community and have a great rest of the day🍫🍫
I'm too new to answer but I would email the game support from settings cog especially if I paid for the bars. From what I read the company is great at helping with paid for items but if they were won from a race the answer I've seen is they usually will not restore those. Personally I work hard to win those bars so if were me I would email and then reply back to the automated email to escalate the issue beyond the automatic response. I hope someone can give you and answer soon and sorry I'm not more help.
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Ganhava vidas extras agora já não ganho mais ,sempre era uma ajuda para avançar na competição.
I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?
Level 10054 is impossible to pass because the 4th required Dragon does not drop, I have used many booster and bombs and still have not cracked this level because the fourth and last required doesn't appear.
Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
