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Level 2
I have been playing candy crush for y years now..but for last few months it's not connecting to network even when my phone is connected to wifi or mobile data. I posted a feedback for the same in the app. But it's still the same. Please provide a solution for this as I'm not getting any rewards.
Hello @MdMdkhaleel🤗 Hearty Welcome to our sweet King Community!
I am sorry to hear about the connection issue in your game😕
Please contact the King Player Support team through this link --> https://soporto.king.com/contact and request their assistance!
You will be receiving an automated email, which like an acknowledgement that they have received your complaint. Please wait for 3 days to hear back from a real agent. If you haven't heard by then, send a reply to that automated email you have received on day 1.
NOTE: Please do not send more than 1 complaint, as it will only delay the process!!
If you have any further questions, please post back by typing in the blank box given below to my comment.
Hope everything works out and you will be able to play your game again🍫🍫