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Candy Crush

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marinuzzi
marinuzzi Posts: 4 Newbie

On facebook, I play candy crush, when i try to play an error comes up saying I have experienced an error that we are trying to fix please try in a moment, when I try it keeps doing the same thing, how do I fix please i do not want to lose my progress

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  • kiara_wael
    kiara_wael Posts: 151,453 Candy Moderator
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    Hi and welcome to the King Community

    Thank you for reporting . Ill pass this feedback to the game team .

     Meanwhile, please try

    -Clear the cache and cookies on your browser

    Try also another browser than you currently are using. Recommended browsers for our games are Google Chrome, Mozilla Firefox and Opera. Make also sure your browser is up to date. You can check if it's updated here.

    Please note that the game do not run on Flash Player on Facebook. It's running on HTML5 and no Flash is required!

    If you have a Windows PC you can also download the game app directly to your computer from Microsoft Store and play via the Windows app instead. Click here to download the game to your PC. Windows 10 is required to download the game

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