Please fix the Credit Karma ads!

chrisrul

Credit Karma repeatedly brings me to their website when I try to close their ads. It is so frustrating that I log out of Candy Crush and stop playing. Theirs is the only ad that does this.

kiara_wael

Hi and Welcome to the King Community

Thank you for reporting will pass this feedback to the game team, In the meantime please force close the Apps and Log in again.

ballbuster

The Credit Karma ad WILL NOT CLOSE most of the time. When it does you have to close it 10+ times to get extra moves and/ or booster.

PLEASE fix it or rid of it.

i will never use Credit Karma because of time wasted time and extreme aggravation. Ads are suppose to attract people, not aggravate them to death.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/2840232#Comment_2840232

Hello @ballbuster🤗 Hearty Welcome to our sweet King Community!

I am sorry to hear about the inconvenience you are experiencing with this Ad!!

What did you mean when you said "the Ad will not close"? The X button to close the Ad won't appear or it will be frozen or is it something else?

Will it be possible to post a screenshot when you cannot close the Ad?

To reply back, simply type in the blank box given below to my comment. And to post the screenshot, tap on the 2nd icon located in the bottom left corner of the open comment box.

Hope to talk to you soon🍫🍫

chrisrul

The Credit Karma ads take us out of Candy Crush almost every time when we try to close the ad!! This is beyond annoying!! Please fix it or get rid of Credit karma as a sponsor!!!

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/424409/please-fix-credit-karma-ads

Hello @chrisrul🤗 Hearty Welcome to our sweet King Community!

I am sorry to hear that you are experiencing issues with an Ad!

Thank you for the screenshots. I will report to our Community In-charge, so that they can report to the Candy Game Studio!

Please bear with us to receive an update!

Thank you for joining our Community and have a great rest of the day🍫🍫

chrisrul

The X to close the ad appears, but when tapped, instead of returning to the game, takes the player out of the game and into safari where Credit Karma hopes you will download their app. This happens repeatedly, thus the screenshot I sent you. Thanks for looking into this. It’s the only ad that does this.

QueenB

https://community.king.com/en/candy-crush-saga/discussion/424409/please-fix-credit-karma-ads

Thank you for reporting this 🙏 we will make sure to pass this on to the team responsible.

reader28

credit karma is still very annoying. I’ll never use their service because of these annoying ads. Please fix this or stop these ads from appearing. Thanks.