Sign Up!

🌶️🍬 Hot & Sweet right now in Candy Crush Saga!
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
 🎉 A New Game is on the Horizon! Visit your Apple Store! - More info HERE

Divine!

Sandalik
Sandalik Posts: 2

Level 1
in Support

due to poor game saving I lost progress in 400 levels😢

Screenshot_20231018_070227_com.king.candycrushsaga.jpg


Answers

  • kiara_wael
    kiara_wael Posts: 157,958

    Hi and Welcome to the King Community

    Please email Player Support so they can restore the levels manually on your account.

    Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on! 

    It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic. 

    You can also email them from Here, and For more info Here

Hey! Would you like to give us your opinion?

Categories