Ads not available

Question

The reason stating that ads are not available because of testing is ridiculous. Testing, beta testing, does not take this long. Is Candy Crush wanting us to spend money to buy lives? This is not fair as it is not happening to all people who play. I love to try for the gold bars. But without the ads available I can no longer compete. Get your act together Candy Crush. You are pissing off many of your players.

kiara_wael · Answer

Hi and Welcome to the King Community

Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.

This also means that the video ads will not always be available and not found in all player's games or on all devices.

So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.

Alienscar · Answer

Hello @SueS44 testing is only half of the story. Even when the testing has been completed King still make it clear that all of the game's players do not get all of the game's features at the same time.

If you have had adverts in your game and now lost them King claim this is intentional as it means someone else has been given the chance to have adverts in their game. It could also mean you have purchased something as buying anything from the game's shop means your adverts are removed from your game.