Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Why can't I access the bonuses even with the Internet and Wi-Fi

I can't access the bonuses and prizes. I always check the Internet conection and its ok. I've restantes my phone severas times and the game doesn't update. I have coins but I can't use them to buy plays, a message similar to " something wrong happened, it's our fault" appears and others to check the Internet connection to wich it is connected. Please check the situation. Sometimes my which is to uninstall the game ...

Thank's

Screenshot_20231031_221456_Candy Crush Saga.jpg

Accepted answers

All comments

Hi and welcome to the King Community

Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

Welcome! 👋

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Accepted answers

All comments

Hi and welcome to the King Community

Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

How can delete king account
Delete king account
Recuperar mi progreso en nuevo dispositivo
Como puedo recuperar mi progreso? No me permite mi correo pero si tengo mi ID
How do I get out of the star tournament?
I've been playing star tournament for 3 weeks now. This is like groundhog day, I can't get out. Are there new levels or are we stuck here for eternity?
Confirmation when using our gold bars
would it be possible that the game ask us a confirmation before using our gold bars. In my last segment (and many times before) I pressed continue by mistake, instead of starting over as I wanted, and used 20 gold bars by mistake. If confirmation would have been asked I could have realized my mistake. I am now out of gold…
my PC was wiped so I lost my very high game level
One of my other devices was NOT wiped of my 9000 game I do not yet know how to show you off my tablet

Welcome! 👋

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…