Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi welcome to the hub community my friend
If you would like to select 👉 here 👈 and enter your game your moderators will be able to tell you if this is a known issue
In the meantime please be sure that you have a strong Internet connection and a minimum of 2gig of free memory
Also please check you don't have any updates pending in your app store 💓