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Issues with accepting lives from friends

gg2Nawty
gg2Nawty Posts: 13 Level 2
edited December 2023 in Support

Either I click to get my 5 free lives from friends. And they either take all of them or I do not get any

I'm not buying lives this games gone to chit

Answers

  • PummyRaj
    PummyRaj Posts: 42,840 Candy Moderator

    Hello @gg2Nawty🤗 Hearty Welcome to our sweet King Community!

    I am sorry to hear about the issue you are experiencing with Lives!! I am a bit confused with the issue you are having...

    You do have the choice to click each Life - individually to collect them, don't you?

    Can you show me a screenshot of your Envelope Icon and the lives you have received/stored?

    To reply back, simply type in the blank box given below. To post the screenshot, tap on the 2nd icon located in the bottom left corner of the open comment box🍫🍫

  • gg2Nawty
    gg2Nawty Posts: 13 Level 2

    Omg yall can look into my account and see I have tried taking 1 life at a time the game still take all the rest away most the time I do not even get lives I click lives it checks off the gifted lives and them there are none for me to use or either way if I get the 5 lives it still takes all the rest I had been gifted from friends

    Now I just had unlimited timed candy bombs and also the striped and wrapped candies for like 10nor 15 mins. Click my friends sent lives and received no lives

    Either you need to fix this or refund all the money I have had to use buying unlimited life for a timed period so that my timed unlimited candies or extra candies I've gotten for finishing the round not get waisted when I don't receive lives my friends had sent

    Please do something or I'll send you pics of each time I'm having to buy lives from your game being messed up

    This is the 2nd or 3rd time's in this withing a year I've waited and y'all do nothing to fix the issue or even fill my lives or give back the boosters I've used

    Ibeliebe y'all have the game fixed to make it so not to loose all of what' progress streak I have earned

Hey! Would you like to give us your opinion?