Accidental Purchases

Pibal205

I made a purchase in error. How can I reverse it?

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/428077/purchases

Hello @Pibal205🤗 Hearty Welcome to our sweet King Community!

You will have to contact the King Customer Support team and send a request about the purchase error.

Click on the Pink Cogwheel (top right corner in game map screen) --> Click on ? icon --> Move down to "Purchases" and click on it --> You will see various options regarding the purchases --> Select the suitable option and click on it --> Scroll down all the way and click on "Contact Us" --> You will see a form to fill up --> fill it up to send your complaint.

You will receive an automated email which is an acknowledgement;

You should be hearing back from an actual agent soon to help you out.

If you need further assistance, please reply back by typing in the blank box given below🍫🍫

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/428077/purchases

Hello @Pibal205🤗 Hearty Welcome to our sweet King Community!

You will have to contact the King Customer Support team and send a request about the purchase error.

Click on the Pink Cogwheel (top right corner in game map screen) --> Click on ? icon --> Move down to "Purchases" and click on it --> You will see various options regarding the purchases --> Select the suitable option and click on it --> Scroll down all the way and click on "Contact Us" --> You will see a form to fill up --> fill it up to send your complaint.

You will receive an automated email which is an acknowledgement;

You should be hearing back from an actual agent soon to help you out.

If you need further assistance, please reply back by typing in the blank box given below🍫🍫