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error message pops up saying “Connection issue. Please restart or try again later. Please do not reinstall the game.”
how can this be fixed? App is updated, have restarted phone, etc. what can be done?
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Hello @amingy 🤗 Welcome back!
Right now, there is some issue going on with all of the King Saga games, which is affecting log-in, sending lives, events, etc., The issue has been reported and being looked at as we speak! Please check in later and see if the issue gets resolved.
You can see an announcement box with red letters above to this question. Please open that announcement to find more details.
Thank you for your patience🍫🍫
I am also having the same problem!
Lost lives and boosters. Please fix this now!
Thank you.
I restarted the game… lost about 25 levels of progress, but everything is back up and running appropriately.
thanks!!!
Hi and Welcome to the King Community
Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Please Check app update - Log out game - Restart Device - Open game and Log in. For more Info Here
If you still aren't able to make any new purchase in the game, please contact Player Support from the game's Settings and Help Center so they can take a closer look at it. Remember to choose "Purchases & Gold Bars" as the subtopic!
