Had to uninstall candy crush saga,now my 3 extra live I paid for aren’t there

Question

I paid for 3 extra lives and I want them back. Please use kidee1021@gmail.com, dee_cal is full

PummyRaj · Answer

Hello again @Deecal1021🙋‍♀️

When you send complaint to the King Player Support, they will be communicating through your regular email, that you use to log into the game.

They cannot use a different email address, as their system does not have records with that email account.  So, you must make some room to receive emails from the Player Support team.

PummyRaj · Answer

Hello @Deecal1021🤗 Warm Welcome to our Candy Crush Saga Community!

I am sorry to hear that you lost the lives you have paid for!!  For any purchased related issues, you will have to contact the King Player Support team.

Please send your complaint through this link --> https://soporto.king.com/contact

* Remember to choose --> "Purchase Issues or Questions" as Topic;
* Choose --> "Question regarding Purchase" as Subtopic.
* In the provided box, write about the issue and Submit the form.

If you have further questions or need further assistance, please reply back by typing in the blank box given below.

NOTE:  If you are using a mobile device, you can send your complaint directly from your game⬇️

Click on Pink Cogwheel -- click on ? icon -- In the Help Center, scroll down to Purchases -- click on the suitable option for the issue you are experiencing -- scroll down all the way and click on "Contact Us" -- fill out the form and Submit.