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🎶 Get Ready for the Candy Crush Music Season here 🎶
🎯 Help us imagine new Candy Crush-Themed Products and a chance to win Gold Bars 🍭 - Join Now
haven't I been able to play on Facebook on my laptop
Answers
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Hi and welcome to the Community!
We’ve recently had reports of several problems across our games. Players of our mobile games have found they are having difficulty installing games, and they cannot play levels, make purchases or open the store, they cannot play ads, or they cannot log in.
We’re very sorry if any of these problems are affecting your gameplay and of any inconvenience caused. Rest assured that our teams are aware of all these issues, and are working hard to fix them as soon as possible.
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Hi and Welcome to the King Community
Thank you for the feedback please try -Clear the cache and cookies on your browser
Try also another browser than you currently are using. Recommended browsers for our games are Google Chrome, Mozilla Firefox and Opera. Make also sure your browser is up to date. You can check if it's updated here.
If you have a Windows PC you can also download the game app directly to your computer from Microsoft Store and play via the Windows app instead. Click here to download the game to your PC. Windows 10 is required to download the game
If the game then still won't load, please email our Player Support about this from HERE. Remember to enter the same email address that you use for login on your Facebook account, so they will find your account and to avoid an auto reply.
