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Hello @Hughes1🤗 A Warm Welcome to the King Community!
I am thinking that it might not be a glitch but you might have unlocked a special challenge!!
Can you please show me a screenshot of your game map? To post the screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
Hi I was originally on level 3324, or close to that and a ladder appeared and took me to the bottom of the levels.
Can you help please?
Hi and Welcome to the King Community
Please email Player Support so they can restore the levels manually on your account.
Go to the game's Start Menu, then Settings - Help Center - My Game Progress - Contact us and send them an email. Don't forget to mention what level you were on!
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
You can also email them from Here, and For more info Here
