Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
I have tried to log in and it’s taken me to level 11
Sign in or register to leave a comment and join the conversation.
Hello @kj12333🤗 Hearty Welcome to our sweet King Community!
I am sorry to know that you lost the level progress in your game! Please try the steps & tips in THIS Link first! If it didn't work, then, you can contact the Player Support team👍️
Have a great rest of the day🍫🍫
Thank you very much. The email link in the comment isn’t working
Hi and Welcome to the King Community
Please email Player Support so they can restore the levels manually on your account.
It's important that you choose "Problems with my game" as your topic and "Game didn't save" as your subtopic.
You can also email them from Here
I have tried logging into my account and it has taken me back to 11 levels.