Game not sync...missing winter event and more.

Question

Have a samsung phone which has all events and everything..created an account with king.com to save progress. on a motorola downloaded the game and login with same account.now on this new device seems im at same level but its missing all events. Not even winter screen. Tried install, deleted cache, data, relogin multiple times. Nothing worked so far. How can i fix this??

fokeiro · Answer

The event hasnt disappeared on my regular device. Everything is there as suposed to and i can also see other players etc. On the new device there is nothing except same level as shown on the pictures.

kiara_wael · Answer

Hi and Welcome to the King Community

The features might be temporarily unavailable as features come and go. They are not the permanent part of the game and can be replaced or unavailable at any time. Always keep your game up to date and hopefully it might returns to your game. And please check this page

https://community.king.com/en/candy-crush-saga/discussion/427968/%EF%B8%8F-disappearing-events-missing-daily-booster-machine-%EF%B8%8F