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My account shows two different emails for the same account on my phone and ipad. When i go to change my info it sends a reset link to the wrong email i don’t have access to.
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Hello @Reesh2323🤗 A Warm Welcome to our sweet King Community!
Those automated emails are the initial response we receive from the King Player Support team. The tips in that email helps to resolve minor issues! But, for all other issues, it works as an acknowledgement!
If it has been 72+ hours since you have posted your latest complaint, please send a reply through that automated email itself and inform that you still need their help. The initial 3 to 4 days - which is until a real agent contacts is the hardest (wait) time, as we are upset because of the issue in the game. But, please be patient and do not lose hope!
If you have any further questions, feel free to reply back🍫🍫
Hi thank you for the quick feedback. I have tried the email route I always just receive automated emails back telling me to try this forum.
Hi and Welcome to the King Community
Thanks for the feedback. Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.
You can also email them from here:
https://soporto.king.com/contact
