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In mine, I played at level 3204 in two modes, when it ended, I didn't pass, I paid 10 to have more moves, discounted twice, it crashed and I didn't play because I simply wasn't going to, I lost 20 and now
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Regardless of the real reason for your game crashing, King will always blame your internet connection. Because of this King will not replace any gold that you gained from playing the game.
On the other hand if you spent real money to buy the gold that you lost please contact King Player Support for a refund, or compensation @cintiacarolina
