game not loading

ic63

candy crush saga does not load on my computer and on my android phone. I can get into it then it just won't allow me to play as it is in grey /shadow screen. I can see the map but can't access anything on the game. This has been happening for 2 days now. I have cleared cache, force stop and checked for all updates in software and also game.

kiara_wael

Hi and Welcome to the King Community

Thanks for the feedback. Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.

You can also email them from here:

https://soporto.king.com/contact