No recognition of level win

Bennihanna

I just won a very hard level and the game won't recognize it and is stuck on the same level. I am losing a race because of it. Have logged out and in - no difference. Have tried another device, logged out and and it gives me a technical error message to try later. Help!

kiara_wael

Hi and Welcome to the King Community

Thanks for the feedback. Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.

You can also email them from here:

https://soporto.king.com/contact

kiara_wael

Hi and Welcome to the King Community

Thanks for the feedback. Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.

You can also email them from here:

https://soporto.king.com/contact

Bennihanna

https://community.king.com/en/candy-crush-saga/discussion/comment/3031255#Comment_3031255

I wrote. And no reply. Useless. I find it really unfair that I passed a big level with no compensation.