How can I transfer my progress?

king811

So I had my Candy Crush account on my phone for a few years and I recently found out you can play on a computer, so I made an account with email not realizing it had to be with Facebook in order to transfer over all my progress, boost, etc. I searched everywhere to try to find a way to link my account to Facebook but it seems because you can't play on King.com anymore you are not able to login and link a Facebook/remove. I was wondering, how I can connect my account to a Facebook now or check if there's any Facebook linked to it? Thanks for all the help!

kiara_wael

Hi and Welcome to the King Community

I hope you are able to sync your FB account with King account via PC and continue playing your game as usual. Otherwise, let us know what else are missing from the steps or try again by following the steps below.

• Go to this page:  
• In the top-right corner, click "Log in" (If you are already logged in, it will say "Settings", in which case skip the next two steps)
• Log in using your King account username and password
• In the top-right corner, click "Settings"
• Choose the option "Account", then down at the bottom select "Score and progression sync"
• Select "Sync progress" and you will be asked to log in to your Facebook account.

And that's it! Your progress will be synced across both your King and Facebook accounts. https://king.com/games

If this not works .  Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.

You can also email them from here:

https://soporto.king.com/contact

kiara_wael

Hi and Welcome to the King Community

I hope you are able to sync your FB account with King account via PC and continue playing your game as usual. Otherwise, let us know what else are missing from the steps or try again by following the steps below.

• Go to this page:  
• In the top-right corner, click "Log in" (If you are already logged in, it will say "Settings", in which case skip the next two steps)
• Log in using your King account username and password
• In the top-right corner, click "Settings"
• Choose the option "Account", then down at the bottom select "Score and progression sync"
• Select "Sync progress" and you will be asked to log in to your Facebook account.

And that's it! Your progress will be synced across both your King and Facebook accounts. https://king.com/games

If this not works .  Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.

You can also email them from here:

https://soporto.king.com/contact