I was doing the thing where you need to complete 21 levels for a cut of 1500 gold

RoboOPS

So I was doing the thing where you need to complete 21 levels for a cut of 1500 gold and I was very close to the end and lost a stage, and I was close so I was just gonna watch ads for extra moves and then my phone died, and when I go back into candy crush, it's just gone. Can I get my progress back? I was really close and was just about to get extra moves..

Alienscar

I am so sorry that this has happened to you @RoboOPS but once you have failed to complete a level on the first attempt, for whatever reason, there is no going back. Your Candy Royale progress can not be reinstated.

If you spent any real money whilst trying to complete the 21 levels then it is worth contacting King Player Support to see if they will compensate you for the lost reward. A phone dying is very much the owners fault though.

To contact Player Support use the Help function (big pink question mark) of your game.

Alienscar

I am so sorry that this has happened to you @RoboOPS but once you have failed to complete a level on the first attempt, for whatever reason, there is no going back. Your Candy Royale progress can not be reinstated.

If you spent any real money whilst trying to complete the 21 levels then it is worth contacting King Player Support to see if they will compensate you for the lost reward. A phone dying is very much the owners fault though.

To contact Player Support use the Help function (big pink question mark) of your game.