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All stars disappear?!

komiii05
komiii05 Posts: 4

Level 1
in Support

I ascendancy changed my time because of work. After that I opened candy crush and the event was disappeared. WHAT TO DO?

Answers

  • kiara_wael
    kiara_wael Posts: 157,061

    Hi and Welcome to the King Community

    Please Log out of the game -- close the App -- restart your device after shutting it down for about 10 minutes -- reopen the App and log into the game -- replay a level that has Purple candies and win it -- see if appears again.

  • komiii05
    komiii05 Posts: 4

    Level 1

    hey thank you I tried it but it doesn’t show anything. It only show send the conact formula but nothing else’s, not the leaderboard, not if I’m collecting any stars. I tried everything, this makes me sad :/

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