Can get into game but says I Need/No Internet Connection

banton43

can get into game but doesn’t let me use the extras like Booster Wheel, Daily Treat Machine, Weekly Contest, Cooldown Collection. Message comes up No Internet Connection. I’m have Internet connection but why does it say that. Also I had to change my password before I started my new game than it started acting like this. Can someone help me with this please. Thank you.

kiara_wael

Hi and welcome to the King Community

Thank you for the feedback . Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Please Check app update - Log out game - Restart Device - Open game and Log in.

For more Info Here

banton43

how can I pair my iPhone and my iPad to me on the same number game

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3054892#Comment_3054892

Hello @banton43🤗 A Warm Welcome to the King Community!

Is the level progress different on both your devices? Which level are you on your iPhone and on your iPad?

banton43

https://community.king.com/en/candy-crush-saga/discussion/comment/3055274#Comment_3055274

on my IPhone game 3825 and on my IPad game 72. I would like to be on my Ipad on the same game number 3825. Can you send me instructions to be able to do this.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3055405#Comment_3055405

Thank you for replying back @banton43🤗

First of all, are you all set with the internet connection glitch? If you are still experiencing the issue, is it on your iPhone or iPad?