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PLAYER SUGAR RUSH FROM SWEDEN CHEATED OR BOT?
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UKCANDYWINS
Posts: 2 Newbie
in Support
Hi i was in final with player in the last heat 3/3, i have been top of the leader board through most of the tournament and watched players post and forums, screenshot my own progress throughout.
At the final heat i noticed a player called Sugar Rush from sweden come from no where on the board and be either second to me or first. One minute i had a lead off 400,000 on everyone and Sugar rush all of sudden comes on our board. In the final minutes, last 10minutes the player was behind by 240,000 and all of a sudden last 30secs ahead and wins by under 10,000 in a play of 24hrs and over 5millions purple candies accumulated. I have seen others post about this player. I would like investigated as feel like i shouldve won, amd playing against either an actually bot, cheating software or worse a KING employee or owner manipulating the software. Please let me know asap and if i am still able to go to live final after investigation has been done or will be be refunded for all the money i put in.
I have more screenshots, statements of my own gold bar purchase to back up my ligetimacy of play. I hope this gets resolved and investigated asap.
Answers
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Hi and Welcome to the King Community
Thank you for the feedback. King does not condone cheating and their team is always working on improving the games and finding ways to stop such behavior. If our in-game cheater detection system detects suspect game play, they will investigate it further. If cheating has occurred the player will be suspended.
Please reach out to our Player Support Team in order to report it!
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I feel this is a generic reply i have seen given to others, gives me no assurance or explain anything. What system are you using to find cheaters, how would we know KING isnt cheating? I want a full investigation and explanation. Think also this is manipulated gambling. I will write my MP and local trading standard, financial ombudsman, as feel some of what KING and players are doing is illegal, unfair and bad business
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Hello @UKCANDYWINS🤗 A Warm Welcome to the King Community!
Except for Community Managers, all of us that respond in the Community are players just like you.
To report about the cheating, please use the link provided above in Kiara's comment. King Player Support team will take a look into it and clarify if there is cheating involved or not!
** As your co-players, only King would know which system are they using, but not us!!
