Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Level progress

I would like to know how can I get my candy crush account from my facebook page back I’m in level over 5000 and I was forced to start a new candy crush and is not my facebook account attached is anyone and there’s no option to change the facebook account in order to sign in

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https://community.king.com/en/blog/discussion/449655/level-progress

Hello & Welcome to the King Community @catherined1481🙋‍♀️

Just to clarify for myself, you have a Facebook account where you were at 5000+ level, but you cannot find it now! Hence, you have created another account?

I would suggest you to send a complaint to King Player Support team through this link —> https://soporto.king.com/contact and seek their assistance.
As soon as you submit your complaint, you will be receiving an automated email, which is a norm. Please do not delete that email but, send a reply through that email itself. An agent will be contacting you within 72 hours (depending on their busy schedule).

Just a note! In general, contacting Player Support team is a time consuming process! And, only they have resources to help with your accounts issue. Hence, please do not give up nor get frustrated!

If you need further assistance, please post back by typing below🍫🍫

righttoabsurdity

I sadly don’t believe there is any way to merge two accounts. You may be able to make an account with the same email/username as your Facebook account, and connect them then, but I’m not 100% on that. That’s really frustrating, I’m sorry!

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righttoabsurdity

I sadly don’t believe there is any way to merge two accounts. You may be able to make an account with the same email/username as your Facebook account, and connect them then, but I’m not 100% on that. That’s really frustrating, I’m sorry!

https://community.king.com/en/blog/discussion/449655/level-progress

Hello & Welcome to the King Community @catherined1481🙋‍♀️

Just to clarify for myself, you have a Facebook account where you were at 5000+ level, but you cannot find it now! Hence, you have created another account?

I would suggest you to send a complaint to King Player Support team through this link —> https://soporto.king.com/contact and seek their assistance.
As soon as you submit your complaint, you will be receiving an automated email, which is a norm. Please do not delete that email but, send a reply through that email itself. An agent will be contacting you within 72 hours (depending on their busy schedule).

Just a note! In general, contacting Player Support team is a time consuming process! And, only they have resources to help with your accounts issue. Hence, please do not give up nor get frustrated!

If you need further assistance, please post back by typing below🍫🍫

Changing age
I am restricted and playing candy crush lite version due to rules and regulations I do not know why ?
Level 10054
Level 10054 is impossible to pass because the 4th required Dragon does not drop, I have used many booster and bombs and still have not cracked this level because the fourth and last required doesn't appear.
Payment
Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
Got Booster Wheel Jackpot, But It Didn't Include the 15min UFO
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
Inventory/Boosters Lost - (Edited by CM: Under investigation)!
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

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