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When you contact King Player Support you receive an automated response that acknowledges you have contacted them. You then have to wait 72 hours for help from a real person. After 72 hours, if no one has reached out to you, you have to reply to the automated response asking for help again.
In this community the help is more about advice and discussion rather than actual help @natascha2024
Hi @natascha2024 welcome to the Community. We are all players like yourself and the Community is for us to ask questions on things we're not sure about in the game. Also to give opinions on things that are happening in the game. Please stay with us and look at and join in posts in Discussions and Support. It takes a while to get used to it but you will eventually 🤗
