Where are all my gold bars, saved lives, and friends?

Viper983

Without any reason or cause, I have lost all of my gold bars, friends, and saved/banked lives. I had over 800 lives saved and they’re all gone. About a dozen friends, all gone. And I had 4,697 gold bars, all gone. I have attached a screenshot showing the gold bars when I reached level 8,001. All of my power ups have remained, so I’m not sure why all else was lost. Can someone please restore all of these lost items? Thank you

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3065190#Comment_3065190

Hello @Viper983🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue in your game!

The issue is not on your side but, King itself! Many other players that are logged into the game through King account are also experiencing this issue. Along with Gold Bars, lives and Friends' list, many players have lost their profile picture too!

Candy Studio team is aware about this issue and are working on it. But, we do not have any update yet. Since all our Community In-charge team will be back tomorrow, I am hoping that we will receive some news.

We were told that, once the issue is resolved, everything will be back to normal. Hence, please wait and do not reinstall your game, as it will not help!

If you have any other questions, please let me know 🍫🍫